Post by account_disabled on Mar 6, 2024 8:22:46 GMT
We know that digital transformation has taken place in several areas, whether leisure, study or work. Through the internet, tools emerged for companies to expand their business. In this scenario, one of the most used corporate applications today is WhatsApp. And you may wonder: how did a simple chat app revolutionize the market? But this answer is simple, WhatsApp has evolved and used its base to improve its performance, including allowing the use of the WhatsApp chatbot, which is a smarter version of the application. Different research shows that technology has brought positive points to human connections, in our case, to the connection between the company and the customer. This connection increased the ability to produce faster in less time, reduced the distance between the customer and allowed several tasks to be optimized. In today's article, we will talk about the WhatsApp chatbot . We will explain its emergence, how it works and how to make one for your company. Let's go? Gathering Information WhatsApp chatbot for companies to sell more To understand what the WhatsApp chatbot is and how it works, we need to talk a little about the Business version, which is where it all started, and its derivative, the WhatsApp Business API.
WhatsApp Business was a great evolution for companies, and can easily be downloaded to your cell phone from the Play Store or App Store. But it was with a more comprehensive improvement in mind that the WhatsApp Business API was created. The Business API version allows the automation of conversations through messages sent by customers. With this, it is possible to use a WhatsApp chatbot for your company, processing incoming messages. The API allows hybrid service , that is, by more than one attendant at the same time, thus streamlining customer demand. It was through this creation that the emergence of the WhatsApp chatbot was possible. O Chatbot WhatsApp The WhatsApp chatbot is the result of digital growth, the result of the need to bring relationships Industry Email List closer and allow immediate communication. This is a tool that allows you to reduce costs and also expands the ability to respond and interact with customers. With the WhatsApp chatbot, your business will have: Greater reach of brands with customers. Better service and support experience. Availability beyond business hours. In addition to what has already been mentioned, in a work environment, companies use the WhatsApp chatbot to generate greater productivity in several aspects. And it is this range of possibilities that drives companies’ search for a chatbot.
What is a Chatbot? A chatbot is software with the ability to dialogue with a user in a way that seems as natural as possible. This happens through a messaging application (such as the WhatsApp chatbot) or through some other digital platform, in an automated way. To date, chatbots can be created for the following platforms: Virtual stores, Call Centers and Websites in general. Facebook Messenger. WhatsApp. Telegram. The growth of chatbots is due to their ability to offer faster, high-quality support to their customers. This results in a reduction in teams for this type of service. The WhatsApp chatbot, for example, allows employees to focus on tasks with greater strategy and planning. How does WhatsApp Chatbot Work? chatbot whatsApp service A chatbot is automation software that interacts with a company's customers, an event or an organization. Watch the ChatGuru chatbot presentation video and better understand how a world-class chatbot works: An example of this interaction in dialogue would be through a receptive message, such as: Customer X: Hello, I would like some information. Chatbot : Hello, customer X, I'm João, a robot created to explain everything about the company to you. For us to interact, you will need to click on some options that correspond to your needs in the following message, okay? I am here to help.
WhatsApp Business was a great evolution for companies, and can easily be downloaded to your cell phone from the Play Store or App Store. But it was with a more comprehensive improvement in mind that the WhatsApp Business API was created. The Business API version allows the automation of conversations through messages sent by customers. With this, it is possible to use a WhatsApp chatbot for your company, processing incoming messages. The API allows hybrid service , that is, by more than one attendant at the same time, thus streamlining customer demand. It was through this creation that the emergence of the WhatsApp chatbot was possible. O Chatbot WhatsApp The WhatsApp chatbot is the result of digital growth, the result of the need to bring relationships Industry Email List closer and allow immediate communication. This is a tool that allows you to reduce costs and also expands the ability to respond and interact with customers. With the WhatsApp chatbot, your business will have: Greater reach of brands with customers. Better service and support experience. Availability beyond business hours. In addition to what has already been mentioned, in a work environment, companies use the WhatsApp chatbot to generate greater productivity in several aspects. And it is this range of possibilities that drives companies’ search for a chatbot.
What is a Chatbot? A chatbot is software with the ability to dialogue with a user in a way that seems as natural as possible. This happens through a messaging application (such as the WhatsApp chatbot) or through some other digital platform, in an automated way. To date, chatbots can be created for the following platforms: Virtual stores, Call Centers and Websites in general. Facebook Messenger. WhatsApp. Telegram. The growth of chatbots is due to their ability to offer faster, high-quality support to their customers. This results in a reduction in teams for this type of service. The WhatsApp chatbot, for example, allows employees to focus on tasks with greater strategy and planning. How does WhatsApp Chatbot Work? chatbot whatsApp service A chatbot is automation software that interacts with a company's customers, an event or an organization. Watch the ChatGuru chatbot presentation video and better understand how a world-class chatbot works: An example of this interaction in dialogue would be through a receptive message, such as: Customer X: Hello, I would like some information. Chatbot : Hello, customer X, I'm João, a robot created to explain everything about the company to you. For us to interact, you will need to click on some options that correspond to your needs in the following message, okay? I am here to help.